Case Study

Delivering Dependability: How Covenant’s Timely Equipment Supply Rescued a Valued Customer

Learn how flexibility and timely assets enhanced their operational efficiency and capacity needs.

The Overview –

A leading national convenience and fueling station company entrusted Covenant to address pressing inefficiencies and challenges within their private fleet operation. The objective was clear—reduce costs, improve operational efficiency, and address critical issues like driver turnover, maintenance costs, and compliance management, all while maintaining exceptional service standards that the company was known for.

 

The Challenge –

  • Empty miles were driving inefficiencies and unnecessary costs.
  • Recruiting and retaining skilled drivers had become a critical issue.
  • Specialized roles like hazmat transport created added complexity and made recruitment even more challenging.
  • Increased liability and ensuring compliance with industry regulations were growing concerns.
  • Mounting expenses from aging equipment and repair overheads were cutting into profitability.
  • Running a private fleet took focus away from the company’s primary business operations.

The Solution –

  • Blended solo & team drivers to maximize flexibility, reducing deadhead miles & improving  utilization.
  • Retaining over 70% of the customer’s existing driver workforce helped ensure a seamless operational transition.
  • Introduced comprehensive risk mitigation and compliance management programs, reducing overall liability.
  • Purchased the customer’s existing fleet equipment.
  • Continuous route optimization better efficiency and lower operational costs.
  • Integrated the customer’s less-than-truckload (LTL) shipments into full truckload (FTL) route plans, creating cost savings and improving delivery metrics.

 

The Results –

This partnership illustrates the value that Covenant brings to private fleet customers through its tailored solutions and industry expertise.

By tackling critical challenges, Covenant proved to be not just a service provider but a trusted long-term partner, helping the customer overcome operational hurdles and unlock new efficiencies.

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